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Wholesale Account Manager 

Sisters Coffee is a family-owned and operated roastery that focuses on sourcing and crafting high quality coffees. We have two cafes, in Sisters and in Portland, along with a wholesale program that services all sorts of great folks in those two areas. We are growing and are looking for Wholesale Account Manager to join our growing team. This position is based at our roastery and flagship cafe in Sisters. At Sisters Coffee we get excited about individuals who have a servant-leader sense of character, a passion for coffee, are innately caring & helpful, and strive for excellence in everything they set their hand to. Sisters Coffee is a place to have fun, work hard, and constantly advance in your coffee career. 

If you enjoy cultivating relationships with customers and co-workers we would love to connect with you!  

Position Summary

The Wholesale Account Manager will successfully service and maintain existing cafe, restaurant and grocery relationships and explore new growth opportunities. As a Wholesale Account Manager you will maintain a working knowledge on all current offerings in order to communicate product information to our customers. Our ideal candidate is self-motivated, demonstrates an ongoing pursuit of professional and personal growth, and also possesses a servant-leadership style of work ethic. Finally, this position requires someone who naturally enjoys helping great customers get what they need on a daily basis.  

The Wholesale Account Manager will report to the Director of Operations and work shoulder-to-shoulder with our hard working, passionate and fun-loving Wholesale Team.

In this position you will:

  • Work out of our Sisters flagship cafe and roastery

  • Build and maintain existing wholesale partnerships

  • Deliver to Central Oregon Accounts 1 day a week

  • Attend and actively participate in weekly team meetings

  • Pursue and assist in on-boarding new customers, products and related opportunities

  • Assist in the maintenance of brewer and espresso equipment

  • Grow as a servant-leader within the company

This position is full time, Monday through Friday.

 Qualifications

  • Passionate about high quality coffee

  • Enthusiastic about delivering an exceptional wholesale customer experience

  • Humble, approachable, and ability to work within a team environment

  • Adept interpersonal skills, both oral and written

  • Self-motivated and natural desire to grow as a coffee professional

  • Proficiency in  Microsoft Excel, Word, and Google Platforms

  • Keen ability to problem-solve with a can-do attitude

  • General mechanical aptitude and desire to learn about equipment required

  • Must have valid Oregon driver license

  • Must be able to lift 50lbs

 Compensation

  • DOE (Depends on Experience)

What We Offer

  • Competitive Wage

  • Health Insurance

  • Simple IRA Program

  • AFLAC benefits

  • Wellness Program

  • Employee Discount

  • Vacation and Sick Leave

  • Opportunity for Professional Growth

Please send cover letters and resumes to jesse@sisterscoffee.com


 
 BARISTA

Sisters Coffee has been caffeinating wilderness goers since 1989. Come join our team in Sisters Oregon, nestled at the base of the Three Sisters Mountains.

Founded in 1989 in a small wood cabin, Sisters Coffee was the first coffee roaster in the Central Oregon area. We exist to create an authentic coffee experience built on a deep love for our craft, and a heartfelt kindness for the people and communities we serve. Sisters Coffee company is well known for its consistently excellent coffee, outstanding kindness and hospitality, and exceptional workplace. We are intentional about the care, quality and craft of our products. We strive to add value and sustainability to all aspects of the coffee supply chain.

We treat our customers with the utmost kindness, respect, and care. We demonstrate our commitment to our employees as an industry leader in employment benefits and practices. We care about providing meaningful work and about their success.  

POSITION SUMMARY

We are looking for an enthusiastic individual to join our barista team at our flagship cafe and roastery in Sisters, OR. We are looking for a team member who will demonstrate excellent customer service, exceptional communication with fellow team members, and consistent delivery of beautiful and delicious products. We have a special focus on hospitality in a team driven, high volume and fast-paced cafe environment.

One year of specialty coffee, retail, hospitality and/or customer service experience is required, with availability on both the weekends and weekdays.

KEY RESPONSIBILITIES

Excellent Customer Service  

  • Warmly welcome and engage customers with an emphasis on hospitality as they enter the store.

  • Provide customers with a warm, friendly and sincere attitude as we host their cafe experience.

  • Help customers decide on the right product by offering samples and responding to their questions with a sense of urgency and proficient product knowledge.

  • Promote thoughtful and engaging conversations with customers while using intuition to read and feed the interaction, revolving around coffee ideas and an open mindedness to all beverage experiences.

Drink Quality and Coffee Preparation

  • Consistently prepare and serve high quality coffee beverages in an expedient manner.

  • Maintain exemplary preparation and serving standards on a consistent basis.  

  • Participate in ongoing tastings and trainings to constantly hone your craft as a barista.

  • Demonstrate a consistent enthusiasm for preparing and serving coffee drinks in a fast paced, high volume work environment.

  • Facilitate coffee education and ongoing coffee dialogue.

  • Maintain an up to date knowledge of current cafe offerings and continue your education of product knowledge both independently and with the shop trainer.

Store Operations

  • Maintain a clean coffee bar and a safe work environment at all times

  • Reflect the utmost professionalism when handling money and customer care at all times.

  • Represent the company brand as respectfully as possible, using company standards and culture as guides.

  • Adhere to company dress code, self conduct, and health policies at all times.

  • Communicate effectively and have the ability to articulate coffee knowledge thoroughly.

  • Work collaboratively with team members daily to run a successful shop operation and help create a positive work environment.

For more information, please email both carly@sisterscoffee.com and taylor@sisterscoffee.com with your resume and cover letter. We look forward to hearing from you!

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Kitchen Team Member

Sisters Coffee is looking for an enthusiastic individual to join our Kitchen Team in Sisters, OR. This candidate will demonstrate excellent customer service, exceptional communication with team members, and the consistent delivery of beautiful and delicious products. We have a special focus on hospitality in a team driven and fast-paced cafe environment.

For more information, please email taylor@sisterscoffee.com We can’t wait to meet you! 

 

 
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